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FAQ's

 

I just down loaded the digital file and it is very small?

When you order the digital file, what you download from the website is a very small file. The website cannot handle that many files at full size. I will email you the full size file within a day or so of your order. It will be a 300 dpi size file, cropped for printing an 8 x10 photo.

How do we as an exhibitor get you at our show or any dog show?

The Club holding the show contracts me to be the official dog show photographer. If you are tried of poor photos, slow mailing times, Bad Attitudes, now is the time to speak up! LOUD AND OFTEN!

Email or write or call the Club will help. Remember, YOU are paying for the show photos, not the Club. DEMAND GOOD PHOTOGRAPHERS!

How long does it take to get my photos after the show?

Please check my Dog Show Calendar, its shows my show dates and my travel days (TD). Once I am home the first day of the shows will go to the lab to be  printed within 48 hours and into the mail to you the next day. Normally the same applies to posting photos on my website for you to view and order.

What if the show is several days long or maybe even three or four days?

Again check my calendar. ALL shows no matter the size are worked first day first, Etc. It generally takes me two days at home for each day of a show. They will be posted to my website AS SOON as that day is done! Also there are times, notably November in AZ where I get backup due the number of days of shows that I do in AZ. PLEASE don't call or email me asking when they will be up, It just slows me down!! I don't answer the phone or emails until the Entire show is posted on the website.

I prepaid for my photos at the show and I don't see them on the website?

Correct, prepaid photos go straight to the lab to be printed and mailed out, normally starting within three day from when I get home. All other photos that are not prepaid are worked and then posted on my website on the above schedule.

I had a photo taken last year or maybe it was several years ago, it no longer shows on the website, can I still order those photos?

YES! Absolutely, I have all photos available that have been taken back to year one!


 
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